Failure management and emergency service
The ETW emergency service is available by phone and in person seven days a week. Even on weekends you will have access to the main warehouse in Moers. Should there be an incident you will need a quick solution for your plant. That's why we equip our service team members with special tools for the analysis and repair. All vehicles carry the required analysis and repair tools such a video probes, exhaust gas measuring equipment and an extensive inventory of spare parts. With ETW you will have direct access to the service technician – and the system data including history. Because we document every incidents and damage. We will pay attention to the guarantee and warranty periods.
A short response time, extensive technical expertise and the ability to find solutions are our guarantee for a speedy recommissioning.